22 Jan

Resolving PHP session.save_path problem with Go Daddy

Apologies in advance, I’m going to go all technical for a bit….

Some of you know I’ve been having problems with some plugins on this site.  It turned out that I had an error in my PHP configuration which I have now resolved, BUT Go Daddy (and their subsidiaries) apparently cannot provide support for this and, although it seems to be a common enough problem, the information I needed to fix it myself was strewn in different places around the internet.  So I thought it might be a good idea to put it all here, in simple terms, to help anybody else who might have the same problem.  I hope this proves useful to somebody.

Firstly, you should check if this is indeed your problem.

In Notepad, paste the following text and save it as an “all files” type called phpinfo.php:

<?php phpinfo(); ?>

Then use the FTP facility to upload this file to the root directory on your server.  On mine this was the default location so I didn’t have to fiddle.

Once uploaded, point your browser to this file by typing in the address “www.yoursite.com/phpinfo.php” substituting yoursite.com with your own domain.

Scroll down to the “Session” section and look at the session.save_path.  If it says “No value set” then you have the same problem I had.  To avoid cluttering up my blog page, the full instructions continue on the page I have named Technical.

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